Shipping and return and refund policy

Shipping

We use the world leading couriers to ensure you get your parcels on time.
From the time of order, we aim to dispatch all orders from our warehouse within 1 working day.

Europe

Flat Rate EU Shipping – Flat rate shipping is provided by a tracked courier service. This service can take up to 5 working days depending on your location

We reserve the right to use a multitude of carriers including and not limited to
DPD, UPS, DHL, or FedEx.

Return and refund policy

We offer free returns to your customer in Finland.
Returns in the EU must be shipped at the customer’s expense unless the product is faulty.

For more information please contact sales@macacobranco.com

Please note: Free Shipping is the same level of service as paid. If you choose to pay for shipping, you do not gain any advantage from the Free option. It is therefore recommended that you opt for the free shipping where possible.